The Workforce on Deck Podcast
Join Hosts and industry thought leaders Vince Jackson and Dr. Sarah Inman as we discuss all things related to workforce management and HCM across all industries. Nothing is off limits and we will cover today’s current trends and challenges as dive deep into Process, Technology and Strategy. Want to ask questions or provide feedback on some ideas for future shows, please email us at info@improvizations.com.
Vincent Jackson
Meet Vince Jackson, our President & Chief Operations Officer 🚀
Vince Jackson is a senior leader at Improvizations, bringing a strong background in workforce management, services strategy, and large-scale transformation. At Improvizations, he helps organizations unlock greater value from their HCM and WFM ecosystems by shaping clear strategies, strengthening delivery approaches, and aligning technology with real-world business outcomes.
Before joining Improvizations, Vince spent years leading major services and partner initiatives in the WFM space, including executive roles at UKG and earlier leadership positions across consulting and global retail brands. He’s known for his steady leadership style, practical problem-solving instincts, and a passion for helping teams navigate complexity with confidence.
Always focused on forward momentum, Vince thrives at the intersection of people, process, and technology—where thoughtful strategy meets meaningful execution.
Dr. Sarah Inman
Sarah Inman, DHA, SHRM-CP is the Senior Vice President of Healthcare Strategy at Improvizations, where she leads the firm’s healthcare vision, strategy, and thought leadership. In this role, she partners with healthcare executives worldwide to tackle workforce complexity, improve clinical operations, and build resilient, people-centered organizations.
With more than 20 years of healthcare leadership experience, Sarah brings a rare blend of academic depth and real-world execution. She holds a Doctorate in Healthcare Administration and is SHRM-CP certified, grounding her strategic guidance in both evidence-based research and operational practicality. Her career includes senior leadership roles at industry-leading organizations such as UKG (formerly Kronos), Press Ganey Associates, Gallup’s Healthcare Division, and Stryker Endoscopy.
Sarah is widely recognized for her expertise in workforce strategy, clinician engagement, and staffing optimization. She has led large-scale transformations that reduced turnover, improved labor efficiency, and elevated patient care outcomes across acute and post-acute settings. A sought-after speaker and published author, she regularly contributes insights on nursing shortages, workforce sustainability, and the future of healthcare labor.
Known for her clarity, credibility, and people-first philosophy, Sarah helps healthcare organizations move from reactive staffing to strategic workforce advantage—without losing sight of what matters most: the caregivers.
Episodes
Mar 11, 2025
Mar 11, 2025
46 min
The tables are turned: Dr. Inman interviews Vince, delving into the world of retail and exploring Vince’s professional journey, technology, best practices, culture, and more. They share real-life examples and offer insights that others can adopt and adapt. As always, the conversation comes back to workforce management—and how harnessing insights and technology ultimately provides the tools you need to drive success for yourself and your business.
Feb 23, 2025
Feb 23, 2025
49 min
Join Vince and Dr. Inman as they focus on various aspects of Human Capital Management (HCM) and payroll processes. They are joined by two incredible guests with decades of HCM experience, Meredith Johnson and Brenda Estrada. Discussions covered:
Recent and upcoming legislative changes affecting payroll, particularly regarding 401(k) contributions and overtime taxation.
The complexity of tax systems in different states was examined, highlighting the challenges faced by companies with remote workers.
The impact of AI and automation on HCM processes was explored, emphasizing the continued importance of human oversight.
The significance of financial literacy for employees and the need for clear communication about payroll deductions and taxes.
They wrap up by discussing month-end and quarter-end processes. Need some helpful hints regarding staying on top of your payroll and process, don't miss out on this episode.
Dec 12, 2024
Dec 12, 2024
50 min
In today's episode, Vince and Dr. Inman explore some of the biggest challenges facing workforce management as we approach year-end. They discuss key topics around closing out the year and completing all of those necessary tasks during a very busy and distracting season. Additionally, they venture off in to conversations around identifying and tackling change, building innovative teams, and leading with authenticity. The inspiring discussion will leave you wanting more.
Oct 17, 2024
Oct 17, 2024
40 min
In today's episode, Vince and Dr. Inman explore some of the biggest challenges facing workforce management in the healthcare industry. They discuss key topics like the role of AI, emerging trends, employee care and retention, employee wellbeing and other pressing issues on the minds of healthcare professionals