The Workforce on Deck Podcast

Vince Jackson and Dr. Sarah Inman host Corey Cutler and Ashley Kamla on Workforce on Deck to explore what baseball teaches about pivoting under pressure and workforce agility.They discuss how stadiums adapt to events, the staffing and scheduling challenges of fluctuating crowds, the importance of data and planning, and practical takeaways for healthcare and event workforce management.

Dr. Sarah Inman interviews Vince Jackson about the new "It Matters" series, exploring why workforce strategy is core to business strategy. They discuss lessons from COVID, the importance of mindset, brand identity, people strategy, and how technology and AI are reshaping operations.The episode previews the 10-part series, explains publishing plans and formats, and shares practical takeaways for leaders to align people, processes and tools to achieve business outcomes.

Vince Jackson, co-host Dr. Sarah Inman, and guest Mickey DeAngelo dive into functional vacancies—the hidden staffing problem where teams look fully staffed on paper but are short in practice due to PTO, leaves, training, meetings, turnover and other nonproductive time.
Hosts and guest experts walk through how to measure and budget for this shrinkage, match filling strategies (PRNs, float pools, agency) to absence types, and use data and proactive planning to reduce burnout, control costs, and keep care staffed.

Vince and Dr. Sarah are joined by Traxxion co-founders Jim Jensen and Kevin Istre for a candid conversation about what's broken in workforce management and what a purpose-built fix actually looks like.
From intuitive design that needs zero training to seamless integrations that eliminate manual workarounds, Jim and Kevin share how Traxxion is rethinking WFM from the ground up. 
The conversation also digs into their vision for assistive AI: intelligent demand forecasting, real-time compliance, and autonomous scheduling, all within guardrails that keep empathy and human judgment at the center.

In this episode, Vince Jackson and co-host Dr. Sarah Inman are joined by Mickey DeAngelo to examine healthcare scheduling—its effects on patient care, staff well-being, and organizational finances. They unpack common emotional objections, the need for evidence-based planning, and the benefits of forecasting, balanced schedules, and self-scheduling options.
The conversation highlights practical steps: use data and modeling to demonstrate impact, establish governance and KPIs to measure outcomes, and align people, process, and technology for continuous improvement. Listeners will take away strategies to reduce overtime, lower turnover, and create more resilient staffing models.

Building a winning lineup isn’t just for the ballpark!
What happens when you bring lifelong baseball fans together to talk workforce management? You get a conversation that proves great teams are built on the same fundamentals, whether they’re built in a board room or at the ballpark.
 
In this upcoming episode of the Workforce On Deck podcast, special guests Eric Hoffman and Corey Cutler join co-hosts Dr. Sarah Inman and Vince Jackson to explore how the strategies that drive championship teams also drive thriving organizations.
 
They talk about:
Farm systems and talent pipelines, and why investing in growth creates loyalty.
Clubhouse culture and how it mirrors the employee experience.
When to scout and when to trade so you can make smart decisions about your roster.
How data should guide you, but your people are the ones who win the game.
It’s a fun, insightful reminder that workforce management isn’t just about filling shifts. It’s about creating a culture, a strategy, and a lineup where people can do their best work - something UKG helps organizations achieve every day. Because whether it’s baseball or business, the real game is about people.

Episode 2 of the Workforce Management Strategy Series with guest Mickey DeAngelo explores the root causes of staffing challenges in healthcare and practical steps to address recruiting, vacancy management, and resource planning. The hosts discuss building long-term talent pipelines, upskilling internal staff, rethinking skill mix, and using data and technology effectively.
They emphasize a combined short‑term and long‑term approach: invest in retention and training, align HR with executive strategy, modernize budgeting and systems, and test innovative solutions tailored to rural and metro settings to improve patient care and financial outcomes.

In this episode, host Vince Jackson and guests Dr. Sarah Inman and Mickey DeAngelo explore a holistic workforce strategy for healthcare — covering planning, scheduling, retention, technology, and the financial and patient-care impacts of poor workforce management.
They discuss real-world examples, leadership roles, the value of data and forecasting, and why cross-functional collaboration and evidence-based change are essential to build sustainable staffing solutions.

Introducing a special 5-part healthcare series “The Workforce Management Journey” - in collaboration with Andgo and the Talking Shift podcast.
Healthcare is facing unprecedented workforce challenges. Vacancies, burnout, compliance risks, and rising labor costs are converging into a perfect storm that no single staffing strategy can solve. What’s needed isn’t just another quick fix: it’s a holistic workforce management strategy. But despite so many organizations dealing with these challenges, we found very few avenues where people could come together, talk about their challenges, and work together on a solution that would impact the entire industry. As two long-time experts in the healthcare workforce management space, we (Dr. Sarah Inman and Mickey DeAngelo) are having the same conversations every time we walk into a new organization: people ask what we are hearing, what we are seeing, and what they can do to make different decisions for their patients AND staff.
That’s why we’re launching The Workforce Management Journey series, designed to take leaders, clinicians, and workforce innovators through the realities of modern healthcare management. And trust us – we are taking this WAY beyond staffing. Across five episodes, we’ll explore why a comprehensive workforce strategy matters, what pitfalls to avoid, and how technology, data, and leadership can transform workforce management from a reactive scramble into a proactive system that truly supports patient care and caregiver well-being.
This series is about rethinking the fundamentals: planning, recruiting, scheduling, timekeeping, and analytics. We’ll bring together healthcare executives, clinicians, and workforce experts to unpack the hidden staffing problems, share real-world lessons, and spotlight the tools and strategies that are making a measurable difference

In this episode of Workforce on Deck, hosts Vince Jackson and Dr. Sarah Inman sit down with special guest Nathalie Gentile, Director of Product Management at Zaddons. Nathalie shares her unique journey into the world of scheduling and workforce management, highlighting how her passion for solving complex puzzles led her into this field. They discuss common challenges in scheduling and staffing across industries like retail and healthcare, emphasizing the importance of simplifying processes and improving flexibility for employees.
Nathalie also dives into the impact of technological advancements, particularly mobile scheduling apps, and how they have significantly enhanced employee engagement and retention. The conversation touches on differences between U.S. and Canadian scheduling practices, the critical role of seniority in Canadian healthcare scheduling, and the importance of steady staffing in long-term care settings.
The trio explores emerging trends, including the supportive role of AI in workforce management and the ongoing challenge of staffing shortages in healthcare. Nathalie emphasizes the necessity of clearly understanding current processes to successfully implement effective solutions.
This insightful conversation is packed with valuable perspectives on improving scheduling efficiency, leveraging technology, and addressing staffing challenges across industries.